Privacy Policy
Effective Date: [4-08-2026]
Dhaagha Brothers respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or place an order.
Information We Collect
We may collect the following information:
- Your name, email address, phone number, and delivery address.
- Billing and order information.
- T-shirt designs, logos, images, artwork, or other files submitted for printing.
- Messages, enquiries, reviews, and customer-support communications.
- Technical information such as your IP address, browser, device type, and website activity.
- Payment-related information processed through our secure third-party payment providers.
How We Use Your Information
We may use your information to:
- Process and complete your custom-printing orders.
- Communicate with you about designs, payments, deliveries, and order updates.
- Provide customer service and respond to enquiries.
- Improve our website, products, and printing services.
- Send promotional offers or marketing messages where you have provided permission.
- Prevent fraudulent transactions and protect our website.
- Meet legal, tax, accounting, and regulatory requirements.
Custom Designs and Uploaded Files
Any logos, images, artwork, or designs submitted to Dhaagha Brothers will be used for preparing and completing your requested order.
Customers are responsible for ensuring that they have the legal right or permission to use any artwork, logo, image, trademark, or copyrighted material submitted for printing.
We will not intentionally use or reproduce customer-submitted designs for unrelated commercial purposes without permission.
Cookies and Website Analytics
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the website, improve performance, and provide a better browsing experience.
You may disable cookies through your browser settings. However, some website features may not function properly when cookies are disabled.
How We Share Your Information
We may share necessary information with trusted service providers that help us operate our business, including:
- Payment-processing providers.
- Delivery and courier companies.
- Website hosting and technical-support providers.
- Marketing or analytics service providers.
- Legal or government authorities when required by law.
Dhaagha Brothers does not sell or rent your personal information to third parties for monetary gain.
Payment Information
Payments may be processed through third-party payment providers. Dhaagha Brothers may not directly store complete debit-card, credit-card, or banking information.
Payment providers process your information according to their own security practices and privacy policies.
Data Security
We use reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete your order.
- Provide customer support.
- Maintain business and transaction records.
- Resolve disputes.
- Meet legal, tax, or accounting obligations.
Customer artwork and order files may be retained for future reorders unless deletion is requested or continued storage is legally required.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information.
- Correct inaccurate or incomplete information.
- Request deletion of your information.
- Withdraw your consent to marketing communications.
- Object to or restrict certain uses of your information.
- Request information about how your data is being used.
To submit a request, contact us using the details provided below.
Children’s Privacy
Our website and services are not intentionally directed towards children under the age required to provide valid consent in their jurisdiction. We do not knowingly collect personal information from children without appropriate parental or guardian consent.
Third-Party Links
Our website may contain links to third-party websites or services. Dhaagha Brothers is not responsible for the privacy practices, security, or content of those external websites.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, website practices, or legal obligations change. The updated version will be published on this page with a revised effective date.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Dhaagha Brothers
Email: [info@dhaaghabrothers.com]
Phone: [+92 329 3090775]